Red Cross on Superannuation payment screen
Hello, I have an new employee and he has a red cross on the pay superannuation window. When i look into the entry, the red box appears around the paid from and paid to dates. We pay 3 days after the ...
Forum Discussion
Welcome to the Community Forum. If a payment shows a red cross icon it means there's some incorrect information for either the employee or superannuation fund.
If you hover your mouse over the cross it will give you more details on the exact error. See this help article for more about resolving this error: Troubleshooting Pay Super payments.
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