Reinstated Employee
Hi, An employee resigned last year and then was reinstatedlate lasy year. In the past I have started a new Card for those employees that return but this time I followed MYOB's guide for reinstatmen...
Forum Discussion
Hi wendyb3,
This issue usually happens when an employee's termination date is removed after they've already been terminated. When that happens, the system can miscalculate their accruals.
To fix this, you'll need to get in touch with our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They can run a script or, if needed, perform a data file repair to correct the balance.
Regards,
Sai
