Hi SharonSL,
If the Entitlement balance detail report is out of balance for the reinstated employee can you please send me a private message with the below details so I can arrange the repair for you:
Hi Melisa,
Thanks for your reply.
As mentioned in my answer to Vidaro, as I had to process the reinstated employees pay that day I ended up creating a new card. I don't understand why MYOB provides instructions on how to reinstate employees when this is a known issue.
I had managed to speak to a MYOB consultant on a chat that day and their first suggestion was to create a new card too! Otherwise it would take around 5 days to do the file repair which you have messaged me about. Too late when you only discover this is an issue and need to process a pay the same day. He advised that should I need to reinstate an employee in the future to request help in advance. Not very helpful.
Thanks,
Sharon
Hi Meilsa_D
I am having he same issue as SharonSL. We have two employeed that were paid out their entitlements and have returned back to work and their old entitlements of long service and annual leave are showing in the system still.
Can you please assit how w can remove these as they were Ful Time and now are both casual.
Thank you.
Hi Kellmet
In my personal experience, when re-employing an employee, and especially if they change employment basis, e.g. from permanent to casual, you're better off creating a new employee card.
Not only will the "old" balances be off, but they'll also keep showing up in leave entitlements reports, even though their status has changed to casual (and even if their entitlements balance is cleared to 0).
Hope that helps.
Thanks
vidario
Thanks Vidaro.
Is it possible to zero out the old entitlements from the employee card as they have already been paid out?
