I run Account Right. I had a hiccup with the payroll and ended up with 40 void cheques. Now when I run a unprocessed electronic payment report these all appear there and I can't delete them. I just spent 2 hours on hold and 15 minutes with a helpful young man who told me to reverse them all individually and report to the ATO on each one and they would disappear from the report.
Aargh! They are all still there.
Anyone got any ideas?
Hi Karoman55,
Thank you for reaching out.
If these are $0 void paycheques, you can select each of them in the 'Prepare electronic payments' window and download the bank file so they are removed.
You can then discard the bank file that is downloaded.
If you had any further trouble with this, do feel free to reach out.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Thanks for the information but unfortunately these don't appear in the electronic payment register so I can't do that either. Seems like a weird glitch happened somewhere.
They are $0 paycheques though.
