Forum Discussion

SueB4's avatar
SueB4
Member
5 days ago

Retrospectively proving that an employee self onboarded

Hi MYOB I have an employee that has lodged their 2026 Tax return and ended up with a substantial tax bill.  The reason for this is the Tax Free Threshold was ticked as YES and should have been NO T...
Princess_R's avatar
Princess_R
MYOB Moderator
4 days ago

Hi SueB4,

 

Thanks for the detailed explanation. It makes sense that you’re asking for stronger evidence here. You’ve done the right thing by working through the available articles and pulling the onboarding details. In this case, though, what you’ve already found is all MYOB can currently provide as proof of self-onboarding.

 

At this point, I’d recommend emailing Flare support to see if they can provide any additional onboarding logs or investigate your specific situation further.

 

Cheers, 

Princess

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