Returned Super Contribution support sheet??
Community I have recently started the transition from using small business clearing house due to closure and using the myob in house pay super. No problems with set up, few fund details neede...
Forum Discussion
Hi garypilatti,
Thanks for sharing all the detail. Really helps paint the picture. When a super contribution gets returned like this, the trick is to reverse the payment first in MYOB before sending it through again. Once it's been reversed, you'll be able to reprocess the super payment correctly for that employee. We've got a step-by-step guide here that walks through how to do it: Reversing superannuation payments. That should help get everything back in line so you can resend the contribution without the system thinking it's already been paid.
Regards,
Sai
Thanks Sari,
I had a feeling the batch option was the only option, it would make sense if possible to allow reversal of individual payments as going forward with the new Super Pay Day laws Laws I can imagine in large organisations with varied staff turn over this could be an issue. 1 bad entry and it brings down the whole payment.
It works but I'd like to think it could be better imo, I am an orgional myob user from mid 1990s and the product has come a long way and is still the best package for us.
