Forum Discussion

Di64's avatar
Di64
Trusted Cover User
2 years ago

Salary Sac and Payroll Advice

Hello world.   I have employee who Salary Sacs every second pay. No problem.   But noticed that the weeks no SS, that line does not appear on their payslip.  The weeks that there is SS, it appea...
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Di64 

 

Thank you for posting.

 

Are you emailing or printing pay slip and not seeing the Salary Sacrifice on it? I did try to replicate on our back end and I'm able to see it on the pay slip when I go to print the pay slip and on the preview pay details/pay run activity.

 

Could you please try to visit on this Help Article, Set up salary sacrifice superannuation for reference on the set up. Please also try to clear your AccountRight cache to refresh the data.

 

Please feel free to post again I'm happy to assist.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,

Princess

 

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi Di64 

 

Are you still having an issues with the Salary Sacrifice of your employee not showing in the pay slip? Please let us know if you need further assistance with this. We are more than happy to assist.

 

Best regards,

Doreen

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