Forum Discussion
Hi lp555,
Thank you for your post and welcome to the Community Forum ! I would recommend checking if your Salary sacrifice payroll category has Print on Pay Advice ticked and saved ? If it doesn't this would be why it hasn't printed. If it does, can you please clear your AccountRight cache. Once cleared can you re print the payslips. Does it appear ?
Please do let me know how you go.
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- lp5553 years agoUser
Hello,
Thank you for your response but I cannot find where to tick and save PRINT ON PAYSLIP in my payroll categories.
I could only find something to tick in SETUP, PREFERENCES, REPORTS AND FORMS. So I ticked the box to include all entitlement balances on payslips.
Please tell me how I can get to the box to tick PRINT ON PAYSLIP.
Regards,
Lisa