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Fiona-dcbs's avatar
Fiona-dcbs
Experienced Cover User
6 months ago

SEND PAYROLL INFORMATION TO THE ATO ERROR

Can anyone help me please. I am trying to post an employee termination via myob accountright plus and keep coming up with this error message   Something went wrong. Please try again or refresh the ...
  • Earl_HD's avatar
    Earl_HD
    6 months ago

    Hi Fiona-dcbs ,

    Thank you for your detailed post and screenshot. To troubleshoot, I recommend clearing your AccountRight cache to prevent software discrepancies. Additionally, clear your browser's cache and history, or try logging in from a different browser.

    Please let me know if this resolves the issue for you.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
6 months ago

Hi Fiona-dcbs ,

Thank you for your detailed post and screenshot. To troubleshoot, I recommend clearing your AccountRight cache to prevent software discrepancies. Additionally, clear your browser's cache and history, or try logging in from a different browser.

Please let me know if this resolves the issue for you.

Regards,
Earl

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