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Lynzo's avatar
Lynzo
Experienced Cover User
16 days ago

Setting up TOIL and the Superannuation Guarantee

Hi there, Upon reviewing Superannuation Guarantee payments in Myob AR, I have just realised that 'TOIL Taken' in wages defaults to superannuation exempt as it automatically views it as being overtime. It doesn't seem to matter if it is changed from 'Other Paid Leave' or 'Gross Earnings' it still defaults back to that. From what I understand when TOIL is taken it is treated as ordinary time earnings and the Superannuation Guarantee is payable. This needs to be fixed and shouldn't be defaulting to the SG not payable without being able to be changed if needed. Another category of TOIL - Cashed Out does not attract the SG and is treated as Over Time payment but not when taken as ordinary time. Can you please look at this and get it sorted out.

And it seems to be doing the opposite to TOIL - Cashed Out which is considered overtime and shouldn't be attracting Superannuation.

If it is checked or unchecked it seems to be ok until I go back in it has changed back to the default.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    13 days ago

    Hi Lynzo, 

     

    Thanks for sharing the behavior of your TOIL setup. It does sound like it's acting up even if you change its settings. 

     

    Normally, TOIL can be set up under exemptions if you'd like it treated that way, including for superannuation, so there is a setup option available for this.

     

    That said, from what you’ve described, it sounds like the setting isn’t sticking after you change it and is reverting, so this would be best looked at by our support team directly.

     

    You can reach out by creating a ticket in My Account. You can also connect with MOCA, our virtual assistant, and if needed, they’ll guide you to live chat support.

     

    Regards,

    Genreve 

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