Some payroll advices not sending
Hi, I did the payroll run as usual last Friday. I emailed the payroll advices as a batch (as I always do). Two employees have told me today that their payroll advices did not come to their email. ...
Forum Discussion
Hey Sarah55,
With some payroll advices not landing in your employees’ inboxes even though they’re showing as sent on your side, you can reach out to our team so they can check things on our end and see what’s going on. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
