STP Payroll not sending to ATO
When processing payroll and are through to the Payroll Reporting Declaration (which is very slow to appear), when I hit send after entering my name I get the message "Soemthing went wrong at our end. Sorry about that, You'll need to come back later and try again." I can continue without declaring.This has been happening for a couple of weeks now. When I log in online I can send the payroll reports. I don't want to have to log in to do this every week though.
MYOB advise that after finalisation, it is the responsibility of ATO when info appears in employees accounts. While no notifications have been received by any of my employees, I can confirm Income Statements do appear in their myGov accounts with status of Tax Ready. Might be worthwhile asking employees to check their accounts, even though they may not have received any notification from ATO.