Hello acc23
Are you able to please send a console log when the error pops up? I have linked our Help Article which will give instructions on how to get the console log.
Once you have done that, are you able to please try logging into the web browser version of AccountRight at app.myob.com in your Google Chrome browser and see if the same issue happens?
Please let me know how you go.
Hi Chris, I have tried logging a console log, however, there is not an actual "error" message, just not able to connect to the ATO via the payroll and the attached message appears instead of the boxes to enter your name and submit to the ATO. Just as you see attached.
In my web browser, i dont get the same message it lets me in..
Is this what you wanted?
