Forum Discussion

KGLAccountants's avatar
KGLAccountants
Contributing Partner
3 years ago

Standard pay details not carrying over to process pay MYOB 2022.3

I have Standard Pays set up for each of our staff using various hours but a few fortnightly pay runs ago the Standard Pay details for all staff members stopped carrying over. This has happened on mo...
chebella's avatar
chebella
Contributing Cover User
3 years ago

I have the same problem since latest version my standard pay is not coming accross to process payroll please help

Yanike_S's avatar
Yanike_S
MYOB Staff
3 years ago

Hi chebella 

 

Did you select Process all employees paid: Fortnightly when you processed payroll? That is, if the pay period is set to fortnightly. Also make sure they don't have a termination date on their card file.

 

For me to investigate this further I would need a bit more information.

  • Are you able to send screenshots that include all the information (i.e. employee's name)?
  • Can I also get a screenshot of the Wages Information for the Base Salary?
  • And also a screenshot of your Wages tab under Payroll Details?

You can send these via Private Message. Note: you can only send me image files (click on photos to add these). You can take screenshots of these windows by using the Windows-key+shift+s.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.