Forum Discussion

Lucky_Man's avatar
Lucky_Man
Experienced Cover User
2 years ago
Solved

STP 2 and locally stored files

I am not a deep user of MYOB and so I do not keep up with the terminology of MYOB.  So I am wondering if someone can help.   We came from the old MYOB days through Premier I thinnk it was and Versi...
STP Spase 2 local file
  • Princess_R's avatar
    Princess_R
    11 months ago

    Hi Lucky_Man,

     

    Thank you for your post. I'm sorry for not being able to get back to you right away. I appreciate your patience and understanding in this matter.

     

    Regarding your inquiry, you can still use the stored local files on the server. Looking into your account, you have an AccountRight perpetual license, which means that you can use your file offline. However, you can't access live services such as STP, bank feeds, online invoice payments, etc.

     

    We apologize if we haven't given you enough information or if we missed notifying you about these changes in STP2. We genuinely appreciate your understanding.

    Please let me know if you require further assistance. I'm happy to help.

     

    Cheers,

    Princess

     

FarmerBill's avatar
FarmerBill
User

Hi Gavin

 

Thankyou for your feedback. I will try the STP creator product that you recommended. I am still however mystified why MYOB doesnt allow you to send STP2 pay run from your local version as you could with STP1 - and the fact that this has not been communicated with users.

 

Thanks again

 

Farmer Bill

Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi Lucky_Man,

 

Thank you for your post. I'm sorry for not being able to get back to you right away. I appreciate your patience and understanding in this matter.

 

Regarding your inquiry, you can still use the stored local files on the server. Looking into your account, you have an AccountRight perpetual license, which means that you can use your file offline. However, you can't access live services such as STP, bank feeds, online invoice payments, etc.

 

We apologize if we haven't given you enough information or if we missed notifying you about these changes in STP2. We genuinely appreciate your understanding.

Please let me know if you require further assistance. I'm happy to help.

 

Cheers,

Princess