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Keith_W's avatar
Keith_W
Experienced Cover User
3 years ago
Solved

STP Error: Your Payroll information doesn't meet the ATO requirements

Hi - Just processed first pays for the new year & met the above error regarding payroll information not meeting ATO requirements. The pay run was processed & accepted by the ATO.   Repeated checks ...
  • Sam_R's avatar
    2 years ago

    Hi Keith_W,

     

    Thank you for your post. 

     

    When you process the pay run and report it to the ATO, are the reports being rejected? If so, is there an ATO error code with the reason for the rejection?

     

    However, If the pay has been accepted by the ATO, the data is successfully sent through. 

     

    Do let me know if you require further assistance with this.