Forum Discussion

KB-12's avatar
KB-12
Contributing User
3 years ago

STP finalisation not balancing due to 2 x terminated employees

When I was doing checks to get ready for STP finalistion I have found that the Payroll Summary does not match the STP Verification report. I have found that the errror is 2 employees that have been ...
LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Hi

 

It will be greyed out but you can double click on it and it will open

 

Hope that helps

Lisa

KB-12's avatar
KB-12
Contributing User
3 years ago

I have tried to double click on it and it won't open. I can go to Customer, Supplier and Personal tabs, but not the Employee tab (screenshot attached).

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    I see what you mean

     

    Do you have limited access to myob or are you admin?

     

    that's the only thing I can think of

     

    other than that perhaps a moderator could help you

     

    Lisa

    • KB-12's avatar
      KB-12
      Contributing User
      3 years ago

      Thanks Lisa. I did have access last week and now it has greyed out a few areas.

       

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