Hi, I have a new client that has been processing payroll in FY2026 however they did not realise they needed to actually link the software with the ATO. I have called the ATO today and linked there software however now I am unable to go back to FY2026 and update the pay event it keeps getting rejected. How i can send this data for FY2026 to the ATO?
I have been able to successfully lodge STP for the FY2027.
(ATO error code: CMN.ATO.PAYEVNT.EM92168)
Hi CJSB,
Thanks for laying that out. I’ve looked into this a bit further, and the error code CMN.ATO.PAYEVNT.EM92168 is happening because the ATO doesn’t have any accepted STP reports on record for that previous financial year. Since there’s no record that the client was reporting through STP during FY2026, the ATO won’t accept an STP report being sent back for that period retrospectively.
The good news is that now STP has been successfully linked and set up from the current financial year onward, future pay events and STP reports should be able to flow through as normal. For FY2026, the payroll information will need to be provided to the ATO manually instead.
Cheers,
Doreen
Thank you! As i need to lodge manually is there a file I can download for the employee payment summaries to upload to my agent portal? I think there use to be PSA file.
Client is using MYOB business
Hi CJSB,
Thanks for following up. There isn’t a PSA or EMPDUPE file available in MYOB. If you need to lodge manually for a year that wasn’t reported through STP, you’ll need to use your MYOB payroll reports, like the Payroll Activity Summary or Payroll Register Summary, to get the figures, then complete and lodge the payment summaries through the ATO.
Cheers,
Princess
