Forum Discussion

Carmen4's avatar
Carmen4
Experienced User
4 months ago
Solved

STP Reporting

We logged an STP on 18.12.2024 3.13pm but when I checked if "Accepted" notice that it has zero $ instead of the actual payroll amount. Has something changed as we have not had this issue in the past...
STP report
  • Doreen_P's avatar
    Doreen_P
    4 months ago

    Hey there Carmen4,

     

    The STP report line items may display as zero if the report treats the pay run as an update event, which usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorise the pay run as an update event in such cases. If your payroll reports show correct figures, you won't have any issues with your data.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hey there Carmen4,

 

The STP report line items may display as zero if the report treats the pay run as an update event, which usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorise the pay run as an update event in such cases. If your payroll reports show correct figures, you won't have any issues with your data.

 

Best regards,

Doreen

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