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Carmen4's avatar
Carmen4
Experienced User
5 months ago
Solved

STP Reporting

We logged an STP on 18.12.2024 3.13pm but when I checked if "Accepted" notice that it has zero $ instead of the actual payroll amount. Has something changed as we have not had this issue in the past...
STP report
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi LSC78 

     

    Thanks for your post. The Description field on pay slips comes from the Wages Name field in the Payroll Category. Go to Payroll>>Payroll Categories>>open that category and check the name. If it is incorrect, change the name and click OK to save.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Doreen_P's avatar
Doreen_P
MYOB Moderator
5 months ago

Hey there Carmen4,

 

The STP report line items may display as zero if the report treats the pay run as an update event, which usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorise the pay run as an update event in such cases. If your payroll reports show correct figures, you won't have any issues with your data.

 

Best regards,

Doreen

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We logged an STP on 18.12.2024 3.13pm but when I checked if \"Accepted\" notice that it has zero $ instead of the actual payroll amount.

Has something changed as we have not had this issue in the past or did someone just miss something..

 

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We logged an STP on 18.12.2024 3.13pm but when I checked if \"Accepted\" notice that it has zero $ instead of the actual payroll amount.

Has something changed as we have not had this issue in the past or did someone just miss something..

 

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Hey there Carmen4,

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The STP report line items may display as zero if the report treats the pay run as an update event, which usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorise the pay run as an update event in such cases. If your payroll reports show correct figures, you won't have any issues with your data.

\n

 

\n

Best regards,

\n

Doreen

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Hey there ,

\n

 

\n

The STP report line items may display as zero if the report treats the pay run as an update event, which usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorise the pay run as an update event in such cases. If your payroll reports show correct figures, you won't have any issues with your data.

\n

 

\n

Best regards,

\n

Doreen

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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