stp reversal
"How do I clear the original electronic payment and its reversal from the Prepare Electronic Payments selection list after an STP reversal?"
Forum Discussion
Hi HelenCG,
If the original payment and reversal are both showing in Prepare Electronic Payments, select both transactions so they total $0, then click Bank File.
Accept the prompts to record them, but cancel when the Save As window opens. This clears them from the list without creating a file to upload. Don’t upload the file. If only the reversal is showing, select the negative amount and follow the same steps.
More information:
https://community.myob.com/discussions/arbanking/reversals-in-the-prepare-electronic-payments-window/701270
If you ran into any issues or need further help, I recommend reaching out to our support team. You can create a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
