stp reversal
"How do I clear the original electronic payment and its reversal from the Prepare Electronic Payments selection list after an STP reversal?"
Forum Discussion
Hi Wynn,
I understand why this is confusing, especially as the two payments and reversals have already been reconciled. In AccountRight, payments can’t be deleted from the Manage Payments window. Once a Pay Super payment has been reversed, the original payment and reversal will continue to appear there, and there isn’t currently an option to remove or hide them, even if they’re from a previous financial year or show as locked. As long as the reversals have been recorded and reconciled correctly, you can leave them as they are. You can find more information here: Reversing superannuation payments.
Regards,
Sai
Hi Isaiah_C. The weird thing is that only the "Reversal Completed" transactions show in that window. The "Completed" side has disappeared. Maybe because they were both reconciled in the Bank Reconciliation.
i.e. What's weird is that the Original Payment is missing - perhaps becsuse it was reconciled against the "reversal".
This is not logical for one side to disappear and the other side to stay in the "Manage Payments" window.
According to your comment, 20 years from now, every payment will still be in the "Manage Payments" window?!
Hi Wynn,
I can see why this looks inconsistent. To clarify, authorised super payments remain in the Manage Payments window, where you can check their current status. Once a payment reaches Completed status, the list is updated and the payment will eventually drop off the active processing view. If you reverse a payment, the individual contributions will appear again in the Pay Superannuation window so you can process them again. However, the reversed transaction will continue to appear in the Manage Payments window.
Cheers,
Princess
Hi Princess, so the "Reversal Completed" transactions stay there forever? That does not make sense.
When do the "Completed" transactions eventually drop off?
It might make more sense if the "Manage Payments" window could be viewed by putting a date range in. But to keep the "Reversal Completed" transactions forever does not make sense. Why would you want to view and keep them forever and ever?
