stp reversal
"How do I clear the original electronic payment and its reversal from the Prepare Electronic Payments selection list after an STP reversal?"
Forum Discussion
Hi Wynn,
I can see why this looks inconsistent. To clarify, authorised super payments remain in the Manage Payments window, where you can check their current status. Once a payment reaches Completed status, the list is updated and the payment will eventually drop off the active processing view. If you reverse a payment, the individual contributions will appear again in the Pay Superannuation window so you can process them again. However, the reversed transaction will continue to appear in the Manage Payments window.
Cheers,
Princess
Hi Princess, so the "Reversal Completed" transactions stay there forever? That does not make sense.
When do the "Completed" transactions eventually drop off?
It might make more sense if the "Manage Payments" window could be viewed by putting a date range in. But to keep the "Reversal Completed" transactions forever does not make sense. Why would you want to view and keep them forever and ever?
Hi Wynn,
Your feedback is completely fair. At the moment, there isn’t an option to delete or hide reversed transactions from the Manage Payments window. If you’d like to see an option to delete or hide reversed Pay Super transactions, you can vote for this feature on the AccountRight Idea Exchange.
Cheers,
Princess
