STP setup not working
STP get started not working Set up Single Touch Payroll reporting when I click get started button, I get an error Something went wrong refresh browser (doesn't work) or contact MYOB. I have cont...
Forum Discussion
Hi there egsc,
To resolve the error, "Something went wrong. Try refreshing your browser; if the issue persists, contact MYOB support," here are a few steps you can try to resolve this:
- Check General Payroll Information: Go to Setup > General Payroll Information and ensure that a default super fund has been selected. Update any other necessary details.
- Set Up Employee Card File: Make sure that at least one employee card file is set up. You can do this by navigating to Card File > Cards List > Employee.
If you're still experiencing the error after doing the steps above, please reach out to our support team directly via our virtual assistant MOCA or by submitting a support case via MyAccount.
Best regards,
Doreen
