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Resto2024's avatar
Resto2024
Member
1 year ago

STP YTD Finalisation Incorrect

Good Afternoon. I have been using MYOB all year for Payroll and never had any issues submitting STP files until recently. I was receiving submission errors for most of May/June. I have now updated al...
Resto2024's avatar
Resto2024
Member
1 year ago

Thankyou for your reply Sai,

Unfortunately this hasn't changed anything. I have 3 entire pay runs which have not added into each employees YTD amounts. The YTD amounts haven't changed from when I realised that 3 STP files hadn't uploaded. I have manually uploaded them from myob online, however the amounts still haven't changed. 

I hope that makes sense. 

Thanks

Rochelle

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Resto2024,

 

If you need further assistance with this, please reach out to our live chat agent through our virtual assistant MOCA or submit a support request via MyAccount.

 

Regards,

Sai

 

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