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JAN241173's avatar
JAN241173
Member
1 day ago

Super Guarantee not calculating properly 12%

My employee just brought to my attention i wasn't paying the 12% super guarantee MYOB is calculating 11.5% How do I fix this

 

it says Minimum require rate (12% of gross)

 

12% of $595 = $71.40 not 68.43 (595 x 11.5%)

 

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    15 hours ago

    Hi JAN241173

     

    Thanks for sharing the screenshot. You can check the payroll categories assigned to the employee, as one of them may be marked as exempt from super, which could be causing the 11.5% calculation. If everything looks correct and it’s still calculating incorrectly, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can check and investigate further.

     

    Regards,

    Sai