Forum Discussion

BenchCBS's avatar
BenchCBS
Experienced Cover User
4 years ago

Super Guarantee not calculating properly under new payroll category

Good morning   I have been asked to split some employees time between two COS accounts.This has involved setting up new COS wages accounts and moving them from the traditional expenses account.   ...
Payroll
SG
  • Sam_R's avatar
    Sam_R
    4 years ago

    Hi BenchCBS,

     

    Thank you for your post and helpful screenshots.

     

    From your screenshot of the "Maintenance Superannuation GTee" Category, I can see that it is set up with a $450 threshold, so super will not start calculating until this amount is met (for the month). See below:

     

    And looking at the pay run, your "Maintenance Wages" category earned $244.13 gross for that period, so the threshold would not have been met. 

     

    You can test to see if this is the reason by doing a dummy pay run, entering an amount 450 or above for the "Maintenance Wages" category, and see if it now calculates. 

     

    If you do not require this threshold, simply reduce the threshold amount from $450 to $0, this Super will now calculate on anything earned for the relevant category/s.

     

    Let me know how you go or if you'd like further assistance with this.

Sam_R's avatar
Sam_R
Former Staff
4 years ago

Hi BenchCBS,

 

Thank you for your post and helpful screenshots.

 

From your screenshot of the "Maintenance Superannuation GTee" Category, I can see that it is set up with a $450 threshold, so super will not start calculating until this amount is met (for the month). See below:

 

And looking at the pay run, your "Maintenance Wages" category earned $244.13 gross for that period, so the threshold would not have been met. 

 

You can test to see if this is the reason by doing a dummy pay run, entering an amount 450 or above for the "Maintenance Wages" category, and see if it now calculates. 

 

If you do not require this threshold, simply reduce the threshold amount from $450 to $0, this Super will now calculate on anything earned for the relevant category/s.

 

Let me know how you go or if you'd like further assistance with this.

  • BenchCBS's avatar
    BenchCBS
    Experienced Cover User
    4 years ago

    Hi Sam_R 

     

    Thank you for your reply.  That was the solution to the problem. Should have thought of that myself but didn't. Many thanks.

     

     

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