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Feebie's avatar
Feebie
Trusted Cover User
3 years ago
Solved

Super not calculated on new employee

Hi there We had a new emloyee start early november and has earnt over $1000gross for the month.  Everything was ticked for Super - just like 7 other employees all the same - but her super details we...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi Feebie,

     

    Don't worry, sending it as an 'updated' pay run will still be accepted by the ATO and will not dismiss previous pay runs either - It just helps the ATO identify the frequency in which you report your pay runs. 

     

    If you run into any more trouble do let me know, happy to help!

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Sam_R's avatar
Sam_R
Former Staff

Hi Feebie,

 

Thank you for your post and thank you Mantova for your advice, I hope this also assists in solving the query.

 

Just to confirm, was Super not being calculated on this employee's payslip during the month? Or is the super contributions not showing when you are in the Pay Superannuation window when you are trying to make the payment?

Feebie's avatar
Feebie
Trusted Cover User
3 years ago

Hi there

Thanks for replying.

So - at the beginning of the month a new employee was added wtih everything completed and ticked but with no super details as we didn't have them from the employee yet.   Her pay was recorded as normal throughout the month.  Come the end of the month I chased the details up from the employee and entered the Super details in the Superannuation section thinking this would then "generate" correct super reporting, and I ran the payroll activity statement.  I noticed that she was in the list and her gross amounts and tax amounts were showing as normal, but there was "0" recorded as super.  Clearly this is not correct if she has earnt over $1000gross for the month.

I hope this explains the situation - appreciate the help:)

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi Feebie,

     

    Thank you for those details. 

     

    So, once those super details are entered, the system won't auto-generate and allocate the super amounts. You will need to process a Super Adjustment Pay run for the super to be added. You first want to ensure that the Superannuation Guarantee box is 'ticked' in the employee's card file before following the below steps:

     

    Super Adjustment pay run

     

    1. Process payroll
    2. Process individual employee > select employee
    3. Enter the last day of the affected month for all 3 date fields. For example Payment date, Pay period start & Pay period end will all be 30/11/21 
    4. Click into the blue arrow next to the employee to expand pay details
    5. Zero out any amounts or hours that may have pre-populated against any wage or tax pay items
    6. The Superannuation category should pick up and automatically populate the $100 that was missed during the month.
    7. Press OK and record. 

     

    The super contribution should now appear in your Reports and Pay liabilites window ready for payment. 

     

    Let me know if you run into any trouble or require further assistance, happy to help. 

    • Feebie's avatar
      Feebie
      Trusted Cover User
      3 years ago

      Thanks Sam - Brilliant

      Just one more thing - is it reported to ATO as a "corrected pay run" (as I obviously still want the previous pay run report recorded and not dismissed)  or a "New" Pay run?

      • Sam_R's avatar
        Sam_R
        Former Staff
        3 years ago

        Hi Feebie,

         

        No problem!

         

        Yes, you can enter this as a New pay run in this instance.

         

        Let me know if there's anything else I can assist you with. 

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

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