Super not calculating for one employee
Hi There One of our employees has been set up the same way as all of our other employees, yet the super is not automatically calculated when processing her payroll. She is over the threshold, has be...
Forum Discussion
Hi Tracey
I have checked all of this, even compared to another employee and it still isnt calcualting automatically.
I think there may be a glitch?
Hi kj85
Super calculates on a monthly basis, this means that any adjustments to the accrual amount will affect subsequent calculations. To check if it is calculating correctly, do a dummy pay in a new month. If it calculates correctly, there will be adjustments in the current month affecting the calculation. If it doesn't calculate correctly, there will be something wrong with the set up.
If you continue to have problems with this please provide screenshots of the super payroll category and the dummy pay transaction. Make sure any sensitive information is removed from screenshots prior to posting on the public Forum.
Please let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
This definitely is not correct. Super doesnt calculate monthly. I just ran a payroll and for four employees, it didnt automatically calculate, but for the remaining 15 employees, it did. There is definitekly a glitch in the system and this is quite a serious glitch! All payslips/pay transactions should show the super that the employee is entitled to! Please fix MYOB!!!!!!!!!!!
Hi
When you process the payroll do the super expense and super liability appear in the process payroll screen for these employees?
Lisa
Hi kj85
If super is not calculating please provide the following screenshots so that I can look into this for you:
- Super payroll category set up
- the Superannuation Exemptions window (Super payroll category>>click on Exempt)
- a dummy pay run in a new month
