Hi stony27,
Super payments can be a bit of a boomerang, but this one should be tidy now that the member number’s been corrected. You can unfinalise the 2025/26 STP for the employee if you prefer, but you shouldn’t need to if the original pay and STP figures were correct. Record the returned amounts using a $0 pay with the SGC entered as a negative, then process another $0 pay with the positive amount so it’s available to reprocess.
For the pay frequency, use the same cycle as the original super payments. So, if the employee was paid monthly, you can process one entry for each monthly cycle covering April, May and June. There's no need to turn them into weekly pay runs. Once done, finish and send the STP updates, then select only the positive super amount when reprocessing the payment. You can find the full steps here: Returned superannuation contributions.
Cheers,
Doreen
