Forum Discussion

Lyn6164's avatar
Lyn6164
Trusted Cover User
4 years ago

Super Verification code not received

My client set up Pay Super in AR online several months ago. The 1c deposit hasn't been received.  We can't work out how to cancel the current set up, so that we can start process again ASAP?

Any help appreciated.

  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Lyn6164 

    Please send me the following details by Private Message and we can cancel the process from our end:

     

    • Product serial number
    • Company file name
    • Last 4 digits of the super bank account

    Update: Existing super service cancelled and re-applied. 

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi Lyn6164 

    Please send me the following details by Private Message and we can cancel the process from our end:

     

    • Product serial number
    • Company file name
    • Last 4 digits of the super bank account

    Update: Existing super service cancelled and re-applied. 

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