super
hi myob team, need you help please. A super Co returned funds to our bank. I looked up the employee, and is listed on the Payroll Activity report, and the super amount listed matches what wa...
Forum Discussion
hi Clover, just to clarify, The super amount returned to our bank was o for an employee we paid in OCT. the dates are correct. I ran both reports for OCT , dates we ran the payroll, and, then ran the OCT super report , to pay OCT month super amount. why it does not show on report , i dont know ?? confused now.
as when we sent the money i that amount was in the total. NOW we run reports for pays for month of OCT , and that employee does not l show on the list ?? have i missed something. the dates ranges are correct.
Hi STONE
It's possible that the super payment transaction recorded in AccountRight had an incorrect date entered, thus it does not fall within your search range. The only way to know for sure is locating that super payment transaction (not the payroll transaction), and verify its date.
Another cause to check for is the type of transaction used. Only Pay Super and Pay Liabilities transactions will be picked up by the superannuation payments report, if other type of transaction was used such as Spend Money, then it will not be reported.
