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SamELinks's avatar
SamELinks
Contributing User
3 years ago

Superannuation - January

Recently my January Super was Refunded back to our bank account. According to the emails and instructions  and many hours on hold, I eventually got this reversed in Myob Account Right and re sent (2n...
Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi SamELinks 

 

Thanks for your post. Can you please check the Super fund name entered into your software matches what is on the ATO Super fund look up page: superfundlookup.gov.au 

 

Then make sure the employee is registered for the correct fund as some funds share the same USI. 

 

Once that has been done reverse and reprocess the super payment.

 

Please let me know if you need further help.

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