Forum Discussion

Lemaid13's avatar
Lemaid13
Cover User
11 months ago

Superannuation Description does not appear on payslip

I am not sure what I have done but Superannuation comes up with another employee on this payslip  I have gone through all settings and cannot work out why it is happening  when I print a pay previe...
  • Doreen_P's avatar
    Doreen_P
    11 months ago

    Hi, Lemaid13

     

    Thanks for updating us.

     

    In addition to what Shella_A provided, you may also check the employee card file. This is to make sure that the superannuation guarantee linked to the employee has the correct name. To do this, go to Card File > Cards List > Employee tab and then click the employee name > Select Payroll Details tab > Superannuation. Make sure that the superannuation category ticked for the employee has the correct name.

     

    Please let us know how it goes.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
11 months ago

Hi, Lemaid13

 

Thanks for updating us.

 

In addition to what Shella_A provided, you may also check the employee card file. This is to make sure that the superannuation guarantee linked to the employee has the correct name. To do this, go to Card File > Cards List > Employee tab and then click the employee name > Select Payroll Details tab > Superannuation. Make sure that the superannuation category ticked for the employee has the correct name.

 

Please let us know how it goes.

 

Best regards,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.