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kezza2903's avatar
kezza2903
Member
2 years ago

Superannuation Fund given is SunSuper but should be Aust Retirement Trust

Hello   I had a employee start at the start of February and told me they are with SunSuper.  I put SunSuper in their card and processed 3 weeks of pay.  I received his member number at the end of m...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi kezza2903,
 

Thanks for your detailed post, and welcome to the Community Forum!

My apologies for the late response. If you've received a refund from Sunsuper, you'll need to reverse and then reprocess it. However, if there's no refund, you should contact the super fund to confirm whether the funds were transferred to the new SF.

Feel free to post again, we're happy to help!
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Regards,
Earl

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