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TracyatMuirhead's avatar
TracyatMuirhead
Experienced Cover User
7 years ago
Solved

Superannuation guarantee not calculating in weekly payroll on new employee's Wage

Hi there, In January 2019 we had a new staff member join the team - when I have set up his payroll info I have somehow missed ticking the 'Superannuation Guarantee' so his Superannuation has not bee...
  • Steven_M's avatar
    Steven_M
    7 years ago

    Hi TracyatMuirhead 

     

    I would recommend taking a look at Help Article: Checking and adjusting superannuation. This Help Article outlines checking the superannuation category and calculation to ensure it is working as intended and then fixing incorrectly calculated periods.

     

    Do let us know how you get on and if you require further assistance.

Steven_M's avatar
Steven_M
Former Staff
7 years ago

Hi TracyatMuirhead 

 

I would recommend taking a look at Help Article: Checking and adjusting superannuation. This Help Article outlines checking the superannuation category and calculation to ensure it is working as intended and then fixing incorrectly calculated periods.

 

Do let us know how you get on and if you require further assistance.

TracyatMuirhead's avatar
TracyatMuirhead
Experienced Cover User
7 years ago

Thank you Steven - that helped, great advice again!   I just followed the instructions 'To fix a Superannuation Payment' .  fingers crossed the accountant will be happy with that! 

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