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Tazzlet's avatar
Tazzlet
Contributing User
6 years ago
Solved

Superannuation not calculating

  Hi,   I recently added in a new Casual Employee into our system. I have set her up the same as all other employees however her Superannuation is not calculating.   In week 1 she earn...
  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Tazzlet 

     

    Help Article: Checking and adjusting superannuation outlines the process of making adjustments to superannuation. However, I think you have nailed the process.

     

    The only thing I would add would be is if the superannuation has been incorrectly calculated in the current month no adjustment pay would be required. As superannuation is calculated on a month by month basis, should you adjust the superannuation calculation AccountRight will make adjustments in your next pay in that calendar month to calculate the superannuation amount for the calendar month.

Steven_M's avatar
Steven_M
Former Staff
6 years ago

Hi Tazzlet 

 

AccountRight will calculate superannuation on a per calendar month basis. This does mean that if you have had an error calculating superannuation or have not calculated the superannuation on a pay the system will calculate more (or less) than the 9.5% on that particular pay as its attempting to calculate 9.5% for the calendar month.

 

If you are needing to do a dummy test to ensure that it is calculating correctly updating the payment date to fall in a new pay month would be the recommendation. This way previous pays in the month are not impacting the superannuation calculations.

Tazzlet's avatar
Tazzlet
Contributing User
6 years ago

Thanks so much for your help Steven_M 

All fixed now.

I realised that Vehicle Allowance was not marked as Exempt from Superannuation in the system and that is why some employee's super was calculating too high.

 

My last question would be how do I now go about processing a payroll to record missed Superannuation Amounts.

Would i do the below -

Go into Process Payroll. Select the employee and insert nil amounts in all fields, except in the Superannuation fields - enter the missed Super which is  due - negative for the Superannuation Payable line and positive in the Superannuation line and record it?

 

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