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Yun's avatar
Yun
Contributing Cover User
10 months ago

Superannuation Payment Return

The bank received the superannuation payment return due to Insufficient funds in the bank account. So does it will auto direct debit again from the bank, or i have to reverse pay supernations and pro...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
10 months ago

Hi Yun,

 

Since the payment was returned due to insufficient funds, it won't be automatically debited again. You'll need to reverse the super payment and then reprocess it. You can follow the steps in this guide: Reversing superannuation payments.

 

Regards,

Sai

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