Superannuation Reversal Issue
When processing a superannuation payment recently, I realised I had made an error and reversed the superasnnuation payment before it was authorised for payment. I then ran the payment again and auth...
Forum Discussion
Hi SDC1
Thank you so much for your post and welcome to the Community Forum! Can I please confirm if your Payroll Activity and Payroll Register reports match?
If the answer is NO – this generally indicates that a manual adjustment has been made in Pay History in the employee card. If this is the case, you will need to change the Pay History back to what it was and process any changes/adjustments through Create pay run. Then process a $0 pay to update STP.
- If the Payroll register is incorrect - need to correct the pay history figures on the card.
a. Correct the YTD figures.
b. Correct each month’s figures.
Note: The Payroll Activity Summary report will pull its information from the individual payroll transactions whereas the Payroll Register report will pull its information from the employee's card.
Please do let me know how you go on this
Regards,
Earl
Earl
The two reports you mention do align. The issue is that the super has been paid and shows up in bank feeds but no transaction has been created in MYOB to link the payment to. if I run the pay super function again to create a transactuion it will pay the same amount to employees super again.
Regards - Simon
