Support Request Response Time
Hi Team We have been waiting since the 17/7 for a response to a support request. Other than the standard response of "our support team is on the case" and the 3-5 days unrealistic estimate we ...
Forum Discussion
Hi Jill,
I have posted a 3 cases in the past two weeks. Today I was contact via email for two of them, I sent information on one of them and then they then closed the case after hours via email. . . I just had another closed with absolutly no commmunication.
It's incredibly frustrating.
Keep an eye out on your emails after hours
