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Luco's avatar
Luco
Contributing User
4 years ago
Solved

System is saying an entry relates to a locked period when it does not.

Hi, A staff members super has bounced back.  I know what to do to re-pay it but each time I try to reverse the relevant super payment, MYOB tells me that I am trying to post the reversal entry into ...
  • LRBooks61's avatar
    LRBooks61
    4 years ago

    Hi Lucille

     

    Yes the locked period doesn't make sense.

     

    I suggest you try removing the locked period ( untick) and try to  process the reversal and payment.

     

    Then reinstate the locked period

     

    Worth a try anyway

     

    Lisa

LRBooks61's avatar
LRBooks61
Ultimate Cover User
4 years ago

Hi Lucille

 

Yes the locked period doesn't make sense.

 

I suggest you try removing the locked period ( untick) and try to  process the reversal and payment.

 

Then reinstate the locked period

 

Worth a try anyway

 

Lisa

  • Luco's avatar
    Luco
    Contributing User
    4 years ago

    Thanks Lisa. I should have thought if that myself but am very glad of your help!

    :) 

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