Forum Discussion

Downlands's avatar
Downlands
Experienced Cover User
7 years ago
Solved

Super Portal

Good morning   I have just uploaded the CSV file to the super portal and one of our new employees details are incorrect.  The super portal is saying that the FEN is incorrect and also the membershi...
  • Greebo's avatar
    Greebo
    5 years ago

    Easy to do.

     

    In each file.

     

    Setup > Preferences > Emailing

     

    Tick the box for "Send emails using accountright"

     

    Fill in the required options.

Steven_M's avatar
Steven_M
Former Staff
6 years ago

Hi CarenH-J 

 

Tax file numbers are based on a check digit algorithm. I've found this external website The Australian Tax File Number helpful with explaining how that algorithm works and to check if it's valid. If it's not a valid tax file number, then I would recommend going back to the employee so they can provide you with that valid number. If it is a valid tax number and AccountRight is indicating that it is invalid we would love to investigate further for you.

Do let us know how you get on and if you require further assistance.

  • Greebo's avatar
    Greebo
    Trusted Partner
    5 years ago

    Easy to do.

     

    In each file.

     

    Setup > Preferences > Emailing

     

    Tick the box for "Send emails using accountright"

     

    Fill in the required options.

    • John_Maher's avatar
      John_Maher
      Experienced Cover User
      5 years ago

      Thank you so much for that. One final question: Do I need to do anything special to go from using my file locally to using "Live"?

      • Greebo's avatar
        Greebo
        Trusted Partner
        5 years ago

        Nope, provided you have decent internet there is nothing stopping you from going live.

Looking for something else?

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File Numbers","id":"message:587705","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:37037"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:587705"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:587705"},"body@stripHtml({\"truncateLength\":200})":" Have a staff member who has given their TFN, however MYOB is saying it is invalid.  Currently using AR2019.2.   Any help would be great, can't pay their super without a valid number. ","body@stringLength":"211","rawBody":"

Have a staff member who has given their TFN, however MYOB is saying it is invalid.  Currently using AR2019.2.

 

Any help would be great, can't pay their super without a valid number.

","kudosSumWeight":0,"postTime":"2019-06-26T19:55:48.458+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:587705_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2247},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Have a staff member who has given their TFN, however MYOB is saying it is invalid.  Currently using AR2019.2.

 

Any help would be great, can't pay their super without a valid number.

"},"Conversation:conversation:587705":{"__typename":"Conversation","id":"conversation:587705","solved":true,"topic":{"__ref":"ForumTopicMessage:message:587705"},"lastPostingActivityTime":"2019-06-27T06:16:09.634+10:00","lastPostTime":"2019-06-27T06:16:09.634+10:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:587705":{"__typename":"ModerationData","id":"moderation_data:587705","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:587705_1":{"__typename":"Revision","id":"revision:587705_1","lastEditTime":"2019-06-26T19:55:48.458+10:00"},"AcceptedSolutionMessage:message:587786":{"__typename":"AcceptedSolutionMessage","id":"message:587786","conversation":{"__ref":"Conversation:conversation:587705"},"author":{"__ref":"User:user:49125"},"revisionNum":1,"uid":587786,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumTopicMessage:message:587705"},"subject":"Re: Tax File Numbers","moderationData":{"__ref":"ModerationData:moderation_data:587786"},"body":"

Hi CarenH-J 

\n

 

\n

Tax file numbers are based on a check digit algorithm. I've found this external website The Australian Tax File Number helpful with explaining how that algorithm works and to check if it's valid. If it's not a valid tax file number, then I would recommend going back to the employee so they can provide you with that valid number. If it is a valid tax number and AccountRight is indicating that it is invalid we would love to investigate further for you.

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Do let us know how you get on and if you require further assistance.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2019-06-27T06:16:09.634+10:00","lastPublishTime":"2019-06-27T06:16:09.634+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":2357},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:587705/message:587786","readOnly":true,"editFrozen":false,"body@stringLength":"887","rawBody":"

Hi  

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\n

Tax file numbers are based on a check digit algorithm. I've found this external website The Australian Tax File Number helpful with explaining how that algorithm works and to check if it's valid. If it's not a valid tax file number, then I would recommend going back to the employee so they can provide you with that valid number. If it is a valid tax number and AccountRight is indicating that it is invalid we would love to investigate further for you.

\n

Do let us know how you get on and if you require further assistance.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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