Forum Discussion

RosaAWU's avatar
RosaAWU
Experienced User
2 days ago

Incident Id: b1d74b1a-d7d7-4264-a5ec-0d5e6be2d93e

Hi,   I'm trying to change some payslips from "to be email" to "emailed" but keep getting an error message: Incident Id: b1d74b1a-d7d7-4264-a5ec-0d5e6be2d93e   can anyone help? Thanks!
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 days ago

Hi RosaAWU,

This can be quite frustrating sometimes. To troubleshoot, I recommend clearing your AccountRight cache to avoid any software discrepancies. Please see this help article for more information. 

Clearing the AccountRight Cache.

 

Regards.
Earl

 

  • RosaAWU's avatar
    RosaAWU
    Experienced User
    2 days ago

    Thank you so much! Looks fine now :)