Forum Discussion
JLpayroll
1 day agoMember
Thanks
The last recorded pay was in June 2026
they are an active employee with no termination date on their card and no other reason why they would not be showing on the STP.
Thanks Jenny
Doreen_P
1 day agoMYOB Moderator
Hi JLpayroll,
Thanks for confirming that. That does make it a bit more puzzly. Since the employee still isn’t showing even though a pay was processed, the employee card is active, and there’s no termination date, it’d be best to have our support team take a closer peek at what’s going on there. You can reach them via the Contact Us page so they can check it properly from their side.
Cheers,
Doreen
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