Terminated employee
A termination date was entered on an employee card BEFORE that entitlements were paid out. I need process the leave pay out. How do I do this? I tried deleting the termination date, but it won't a...
Forum Discussion
Hi GCSadmin,
Thanks for checking in! This has popped up for a few others too. In cases like this, when an employee’s been terminated and you notice their pay is wrong, you’ll first need to undo the finalisation and remove the termination date (you can do this from the STP Reporting Centre) before you can fix or reprocess any pay. That should sort things out, but also double‑check that the employee is set to active in their employee card, as terminated staff are often marked inactive. I’ll share some links below so you can go through more details around handling terminated employees:
Cheers,
Princess
Hi Princess,
Thanks for your reply. The employee hasn't been terminated yet in the STP Reporting Centre. Employee record is set to active. Any other ideas?
