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GCSadmin's avatar
GCSadmin
Contributing User
25 days ago

Terminated employee

A termination date was entered on an employee card BEFORE that entitlements were paid out.  I need process the leave pay out.  How do I do this?  I tried deleting the termination date, but it won't a...
Princess_R's avatar
Princess_R
MYOB Moderator
25 days ago

Hi GCSadmin,

 

Thanks for checking in! This has popped up for a few others too. In cases like this, when an employee’s been terminated and you notice their pay is wrong, you’ll first need to undo the finalisation and remove the termination date (you can do this from the STP Reporting Centre) before you can fix or reprocess any pay. That should sort things out, but also double‑check that the employee is set to active in their employee card, as terminated staff are often marked inactive. I’ll share some links below so you can go through more details around handling terminated employees:

Cheers,

Princess

GCSadmin's avatar
GCSadmin
Contributing User
25 days ago

Hi Princess,

Thanks for your reply.  The employee hasn't been terminated yet in the STP Reporting Centre.  Employee record is set to active.  Any other ideas?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    24 days ago

    Hi GCSadmin,

    You’ve run into a pretty tricky one here! This’ll need a closer look on our end, so it’s best to reach out to our team directly. The quickest way is to jump onto Live Chat through our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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