TFN not required for under 18 year olds
Has MYOB resolved the issue around paying super using 333 333 333 for casual employees who are under 18 and don't require a TFN?
Forum Discussion
Hi, Deirdre
Thank you for updating us.
Kindly send us a screenshot of the error you receive when paying super. Make sure to remove any sensitive information before posting in the Forum.
We are looking forward to your response.
Best regards,
Doreen
Hi, Deirdre
We hope you are doing well. We would like to follow up on the requested screenshot regarding the error you received when paying super. Please let us know if you still require further assistance with this.
Best regards,
Doreen
Hi, Deirdre
We will now be closing this case as we were not able to receive any response from you. You can always create a post again if you encounter any issues. We are here to assist you.
Best regards,
Doreen
Hi,
We are having this same issue. The system comes up with a red X saying that we have not provided a correct TFN for this employee when we go to pay the super through the MYOB 'Pay Super' clearing house option, however, the employee is under 18yo and waiting on their TFN and I have entered TFN as 333 333 333 and the error still stands. Please help.
Regards,
Tamara
Hi TamaraBambi,
Thank you for your post.
I understand that you're experiencing an issue with the Pay Super clearing house option for an employee under 18 years old awaiting their TFN. It appears that the system is unable to recognize the designated TFN number "333 333 333" for under-18s who are not subject to tax deductions due to insufficient earnings. I recommend referring to the Help article, Troubleshooting Pay Super Payments, which provides a comprehensive list of error information. Additionally, I suggest verifying all details in the employee's card file to ensure accuracy.
For more information, please refer to this Help article: Paying super for employees aged under 18.
Feel free to create a new post if you need further assistance.
Cheers,
Princess
