Hi Melinda_vanDyk , sorry for the late reply. Unfortunately there isn't tracking on the request email at the moment. But within an hour of the employee submitting their online form, an employee card will be created for them in your AccountRight company file. You can open the card to check their submitted details (Card File command centre > Cards List > Employee tab > click to open the employee's card).
Once their card is in AccountRight, you can check details like their personal and contact details on the Profile tab and their bank details on the Payment Details tab. Emergency contact details will be added to the Notes field on the Card Details tab.
If their card isn't in AccountRight, it's because they haven't completed the form. If the employee hasn't received the email I would get them to check their spam folder.
Hope this helps,
Ron
