Trying to record payroll and keeps timing out.

Hi LeanneTomkins,

 

Thank you for your post.

 

To better assist, could you please share the diagnostic log? This will enable us to identify the specific error message that occurs when you attempt to record payroll. If you encounter a timeout message, consider adding a timeout extender, and you can find more details in this helpful article: AccountRight Timeout Extender. Another approach is to manage the workload by limiting the number of transactions processed at once. You might try recording half of the pay and then processing the remaining half in a separate run.

 

Feel free to reach out if you need additional assistance. I'm here to help.

 

Cheers,

Princess