Forum Discussion

Accounts888's avatar
Accounts888
Member
10 months ago

Two MYOB files for same entity for payroll STP reporting issue

Dear community,   We used one MYOB file to process payroll for the first two months, but that file is now read-only. (Other data were processed using industry-specific software.)   All entity dat...
Genreve_S's avatar
Genreve_S
MYOB Moderator
10 months ago

Hi accounts_Beaini, 

 

Looks like the issue’s happening because the values being reported only include the new software. Chances are the process of moving the STP over to the new serial number hasn’t been completed yet.

Here’s how you can sort it out:

  1. Go to Payroll
  2. Click Single Touch Payroll reporting
  3. Select ATO settings
  4. Hit Edit STP business details
  5. At Step 6 for Transfer BMS ID, choose Yes and pop in your previous BMS ID.

This should pull through the values from both the old software and the new one so everything adds up properly.

 

Regards,
Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home