Unable to change the payment method/ payment account on wage transactions
Hi,
I just wanted to ask how can I change the Pay from account from Electronic Clearing to the bank account (Cash at Bank) for some payroll transactions. I prefer to choose the bank account for electronic payments instead of of electronic clearing account. I already set it up that way but for the prior transactions. it seems that the transaction is locked and MYOB won't let me change the account to Cash at Bank. I'm trying to reverse the transaction but the error code Code: SingleTouchPayrollServiceError (100106) appears.
Could you please let me know how to resolve this and how can I move them from the electronic clearing account to the Bank account? Or could you please suggest how I can reconcile the transactions for the month including these wages transactions from the reconcile account tab and also to clear the electronic clearing account and transfer the balance to the Bank account instead?
I'm looking forward to your reply.
Thank you so much.